Notifications

Grid Getter sends notifications when important things happen — an automation fires, a DemandGuard event occurs, your data export is ready, or your battery drops low. You control exactly which notifications you receive and how.

---

Notification channels

Grid Getter supports three notification channels:

Channel	How it works
Push notifications	Delivered to your phone or tablet via the Grid Getter mobile app
Email	Sent to your account email address
In-app	Visible in the notification bell (🔔) in the top navigation bar

In-app notifications are always on. Push and email can be configured per your preference.

---

Managing notification settings

Go to Settings → Notifications to configure your preferences.

Device management

If you use Grid Getter on multiple devices, you’ll see each registered device listed. You can:

• Enable or disable push notifications per device
• Use Save to All Devices to apply the same settings across all your devices

Notification types

You can toggle individual notification categories on or off:

• Automation executed — when an automation runs
• DemandGuard events — when DemandGuard switches modes during a demand period
• Battery alerts — when your battery drops below a threshold
• Data export ready — when your export file is ready to download
• Subscription updates — billing and plan changes

---

In-app notification center

The bell icon (🔔) in the top navigation bar shows your recent notifications. A red badge appears when you have unread notifications.

Click the bell to open the notification panel, which shows:

• The notification message
• The time it was received
• A link to the relevant page in the app (e.g., “View Automation Log”)

Notifications are marked as read when you view them.

---

Push notification setup

To receive push notifications, you need to:

1. Install the Grid Getter app on your mobile device (iOS or Android)
2. Grant notification permissions when prompted
3. Make sure your device appears in Settings → Notifications

Tip

If your device doesn’t appear in Settings → Notifications, try logging out of the app and logging back in. This re-registers your push token.

---

Troubleshooting notifications

Not receiving push notifications?

• Check your device’s notification permissions for Grid Getter
• Make sure push notifications are enabled in Settings → Notifications for your device
• Try toggling them off and back on, then saving

Not receiving emails?

• Check your spam/junk folder
• Make sure your email address is correct in Settings → Profile
• Add support@gridgetter.com to your contacts or allowlist

Too many notifications?

• Disable specific notification types you don’t need in Settings → Notifications
• If DemandGuard is running and triggering too frequently, consider adjusting your target demand threshold